Forum Topic

Utility Warehouse

I wondered if anyone can give their opinion on the Utility Warehouse.  There is someone going around at the moment trying to get people to join.As I understand it, you move your utilities across to them, plus phone and broadband and then pay monthly, at hopefully a lower charge than you get from your existing suppliers.I have heard of them and know someone who thinks they are good, but just wondered if anyone else is using them.Thank you.

Martine Guy ● 2811d7 Comments

There's nothing special about them, apart from their marketing methods, where they get customers to push the service in exchange for bonuses.Just look at their prices and see if they were competitive - I found them to be only medium-cheap

Sean Hodges ● 2811d

I'm always nervous of these things Martine, maybe I'm getting old!! I prefer to check my costings myself, even though it's a pain.  It's so hard to be clear and none of the utilities make it easy, in fact I would suggest that they deliberately obfuscate the facts to make it harder for us.  I have recently used a comparison website to switch my gas, any more and I would need very clear details.  It's only a guess anyway.

Bunny Payne ● 2811d

Martine, we've used them for about 7 years, and have found them excellent. Very good for broadband, gas, elec and home phone. Not got them on mobile phone...yet, but about to. Always very highly rated by Which? magazine too. And they've been very quick to help if there's a problem.

Victoria Diamond ● 2810d

Thanks for all responses, so far.Victoria, am I correct in thinking, it’s pay monthly?I read the Which review on the internet, but it’s really good to get people’s opinions like this.  Thank you.

Martine Guy ● 2810d

Yes, it's pay monthly. The only hassle is the credit card which you have to top up in advance. So I might put 200 on a month, or however much you think you need, and then use it in all the shops that are linked to it, like Sainsbury's, Boots etc. I use a different credit card in shops that aren't linked. But they really have been very good with gas, elec and telephone rates.

Victoria Diamond ● 2809d

We used to use them years ago and had no issues, their customer service was fantastic.

Matt Palmer ● 2808d

There's someone in my road who is a distributor with Utility Warehouse and he says ''Trading on the Footsie top 250 as Telecom Plus plc. They don't advertise or go on comparison sites, which saves millions £££ for their customers. Don't have contracts to lock you in, and customs never leave!! They are the 'Which' Utility provider of the year 2018 and were top in broadband & home phone, top in energy (the big 6 were no 22 down to 31) and top in mobiles phones! When you take their services, they will replace all your light bulbs free of charge for life, saving you even more money. He says his current upload speed is 79.9.'' I'm hesitant about putting his number on here as it could be seen as advertising... but quite a few in my road have signed up through him and everyone is very happy with them. (We've just today had a lot of emails on our street email zinging around about them, hence the info!) If you want his number, message me, but am sure you can just sign up if you're interested.

Victoria Diamond ● 2806d