Forum Topic

Amazon deliveries

Twice in the last few days, Amazon deliveries have left packages on the doorstep, in full view from the street. No attempt to deliver to neighbours, not even any attempt to hide the package and put a card through the door in explanation. So far nothing's been stolen, not as far as we can tell anyway.I appreciate that the deliverers are under a great deal of pressure and no doubt Amazon will fob us off with bland assurances that it's nothing to do with them, but it's disturbing - and the problem isn't confined to Amazon deliveries.  Apart from anything else, stuff left out like that is an instant advert to burglars saying there's no one in. Have others had the same problem?

Richard Carter ● 2791d9 Comments

Yes. With FEDEX

Barbara Shillabeer ● 2790d

Also Hermes.  I try to avoid buying online from suppliers who use Hermes.  I know the guys are under pressure, but I don't want their problem dumped on my doorstepIn contrast, Royal Mail diesn't do this, so if a supplier uses RM, I'm relieved.I believe Amazon offers a pick-up service from retailers and I think Putney Post Office is one.

Elizabeth Balsom ● 2790d

I have found Yodel to be the worst offender.

Caroline Whitehead ● 2790d

I think part of the problem is that invariably they've stopped in the middle of the road so unless you can get to your front door in 3 seconds flat it's dumped outside of it. I've recently had 2 "delivered" items not there when I've got home. But in fairness Amazon did resend pretty sharpish.

Simon Knight ● 2790d

Yes the last 3 deliveries I had from Amazon the driver just left it on the doorstep and took a picture of delivery proof even when someone was home. I would imagine this will save them wait time and also signature time. I messaged Amazon but no reply so far. Very poor indeed.

Graham Earl ● 2790d

There is an option at some point in the purchase process for 'what to do if i'm not there' which if you fill it out is saved for all future deliveries. I've had it in mine now so leave in a specific place and 90% of the time they do it.

Matt Palmer ● 2790d

I have to put in a good word for our local Hermes guy (West Putney, towards the river, not sure how big his area is).Anyway, he's great, friendly, will always come back, always has a smile and puts in the appropriate notice through the door, usually delivers to neighbours.

Bunny Payne ● 2790d

Yes, Matt, you a right about "alternative delivery addresses".But we rescued a package left at our neighbour's doorstep by the delivery firm (do not know which).  She had requested that the package be delivered to a shop next door....  Fortunately, we are very good friends and she was delighted we had seen it.A similar situation happens, by the way, with recycle bags delivered by the Council.....  We rescue them for her....

Ivonne Holliday ● 2790d

I agree Bunny. Richard rules!👍🏻

Sue Hammond ● 2790d